Customer Success Framework
Supporting growth for engineering services firms

The support you need to ensure continued growth and operational success

Engineering services firms of all sizes and disciplines trust Agile Frameworks to deliver continuous technology innovation that will transform how they operate with connected digital frameworks and actionable data you can trust. Customer satisfaction is the focus of our entire organization. We take great pride in our 98% customer retention and advocacy from our nearly 100 customers.

Expertise in Operational efficiency

For the industry, from the industry

We create technology experiences that help improve the jobs to be done. Plain and simple.

Our business was born working first-hand with architecture and engineering services firms observing what could (and should) be done differently to operate more effectively.

Customer Advocacy

98% customer retention rate and references who can attest to the positive experiences and business impact achieved.

Built to Scale

Supporting AEC firms of all sizes and disciplines across the United States and Canada, with a core focus on Construction Materials Testing.

Continuous Innovation

Building user experiences from customer input, industry trends, and collaborative business growth planning.

24-7 / 365

Training, Ongoing Support & Communication

Onboarding workshops, business process optimization guidance, and implementation and integration support

System training tutorial videos, onboarding and implementation documentation, and resources library

Customer support team available 24/7 for immediate assistance with any technical needs or how-to questions

Regular account review meetings with your dedicated Customer Success Manager to ensure ongoing alignment

Customer feedback for product and service input and user-focused product development

Educational webinars and system user workshops and videos to communicate new product experiences

Customer-centric to our core

Experiences that make an impact

There is no better time to do something high-impact for your business to set yourself up for growth. The value you will gain by moving to an automated, digital process for your field data collection and reporting will transform your business.

MetaField allows you to exceed expectations with a new industry standard of same-day report delivery. Get the best on-the-go mobile solution for your technicians!

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Seeing is believing

MetaField demo videos for common uses

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