Agile Frameworks® provides comprehensive software-as-a-service (SaaS) solutions that integrate corporate, field, and lab data for business process automation across architecture and engineering disciplines. We transform workflows, create high-value data, and deliver outputs our customers can trust resulting in industry-leading productivity and profitability.
As a Solution Engineer, you will be expected to speak fluently to the business challenges that Agile Frameworks solutions solve. The Solution Engineer supports the pre-sales process and works alongside the sales representative to discover and identify the prospect’s needs and areas of optimization, to generate customized business solutions. The role of the Solution Engineer is to demonstrate and articulate the features of the software products, best suited for the prospect, and support the transition towards professional services to ensure success and satisfaction.
Responsibilities
- Articulate business benefits of Agile Frameworks solutions to the relevant audience.
- Conduct client discovery calls with sales representatives.
- Strategize with sales to create customized solutions within products and services for prospects.
- Manage a volume business i.e., many deals in a given period.
- Draft and deliver presentations on solutions and value.
- Develop and maintain relationships with prospects and customers.
- Support the sales team with all technical related inquiries.
- Create leads from your own prospecting efforts, leverage your contacts, existing accounts, and partners.
- Work as one team with sales and professional services teams on all customer projects.
- Understand hardware and software needs of prospects.
- Work closely with product team to understand roadmap and coming features.
- Support sales team in creation, presentation, and sale of a complete value proposition via the telephone, internet, webinar and customer meetings.
- Support sales team in negotiation of pricing and contractual terms to close sale as required.
- Assisting the implementation, support and customer success teams.
- Other duties as assigned.
Ideal Work Experience and Skills
- Bachelor’s degree or equivalent combination of a bachelor’s degree and work experience.
- Previous work experience as a Solution Engineer.
- 5+ year experience in implementation and/or support in SaaS, ERP, or other software solutions either on premise or Cloud.
- Familiarity with business hardware and software systems.
- Excellent communication skills both written and verbal with internal/external clients.
- Exceptional interpersonal skills.
- Previous experience with SalesForce.com and other enterprise solutions.
- Ability to create big picture software solutions.
- Ability to present ideas and demonstrations in clear, user friendly way for wide range of audience
- Attention to detail.
- Experience in quota achievement.
- Strong sales skills including business justification, negotiation and closing.
- Prospecting and/or new business background.
- Excellent organizational skills.
- Expertise in demand generation in new markets from campaign conception to deal closure.
- Strong influencing skills.
- Enthusiasm to learn new sales skills and technologies.
- Eagerness to work with products team in agile environment.
- Strong desire to overachieve revenue goals.
Travel Requirements
Less than 25% travel is required for this position.
This is a hybrid position working in office Tuesday through Thursday from 10am-3pm and remotely the remainder of the work week. Core hours for the business are Monday through Friday from 8am-4pm.
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