Business Issue / Challenge
Needed to find a way to do more with existing resources, but technical professionals who needed to deliver high-quality work on time were in high demand and short supply. This dilemma presented two bad choices: overextend internal resources to meet customer requests or turn down projects (and revenue).
MetaField provides ability for accurate and consistent field data collection. Users can quickly generate daily reports and using AgileStamp instantly sign individual or multiple reports. Braun Intertec could simplify training and reinforce standardization and integrate field and lab testing operations.
With MetaField, Braun Intertec feels they have a competitive advantage that allows them to differentiate with “Value Add” vs lowest cost. It also allows for stickier client relationships—they can strengthen key relationships by providing useful, user-friendly access to information. The enhanced document/information management provides them the ability to retain, reproduce and manage documentation and re-purpose data over time. And MetaField enables strategic partnering. Braun Intertec can move from tactical, cost-based sub-contracting to enduring, value-added partnering.
Learn more about how Braun Intertec uses MetaField for field data collection.
"I strongly believe that happy employees lead to happy clients. At Braun Intertec, that means giving our employees the mobile tools they need to do their jobs well and efficiently. This is especially important in today’s hiring climate, as there is tremendous competition when hiring technical professionals. In this atmosphere, providing field technicians with the best tools available to meet clients’ needs creates a clear competitive advantage."
– Jon Carlson, CEO