Blog
Rolling Out New Technology in the CMT Industry Without Disrupting Field Operations
May 27, 2025
Digital transformation is no longer a luxury in the Construction Materials Testing (CMT) industry, it’s a necessity. From improving accuracy and compliance to increasing operational efficiency, technology has the power to elevate your firm’s performance. According to the latest Deltek Clarity study, 67% of firms expect to lose market share within two years if they fail to progress significantly in digital transformation.
But let’s be honest: adopting new systems can be intimidating, especially when it affects the lifeblood of your operation—your field teams.
That’s why the way your software provider handles implementation is critical. The right partner doesn’t just deliver a product, they ensure your team can adopt it without missing a beat.
Here’s what you should expect from a software provider committed to rolling out technology without disrupting your CMT field operations:
Generic platforms fall short in meeting the nuanced needs of CMT firms. A purpose-built solution understands the highly regulated nature of field testing, lab operations, data collection, and reporting requirements. It integrates seamlessly into your daily workflows, aligning with your specific needs, from test method libraries to report formatting, without needing extensive customization.
Purpose-built technology allows you to hit the ground running, offering capabilities that reflect how your teams already work. This minimizes the learning curve and keeps your field crews productive during the transition.
The success of any rollout hinges on how well the solution provider understands your business. That means getting hands-on with your day-to-day operations, listening to the challenges you face, and collaborating with key stakeholders from day one.
Engaging stakeholders early ensures alignment on objectives, helps uncover hidden requirements, and fosters buy-in across departments. It also reduces surprises during implementation, resulting in a more tailored and effective solution.
No CMT firm should have to divert valuable resources to figure out how to configure new software. A successful software provider takes on the heavy lifting — building forms, importing users, setting up certifications, integrating lab equipment calibrations, and aligning workflows with industry standards.
By offloading this complex setup to experts who know the CMT industry, your internal team can stay focused on their core responsibilities while your new system comes to life in the background.
In the CMT industry, work doesn’t stop and neither can your teams. That’s why flexibility is critical during rollout. Whether your team needs to go live in 6 weeks or 12, your provider should meet you where you are, adjusting timelines based on your internal bandwidth and operational calendar.
A rigid, one-size-fits-all approach won’t work. A collaborative, flexible schedule ensures that implementation stays on track without overloading your team or jeopardizing client deliverables.
Field technicians, lab managers, and project admins all use technology differently. Your training program should reflect that. Effective rollouts provide hands-on, role-based training sessions that equip every team member with the skills they need to succeed, no matter their function.
By tailoring the learning experience to each user’s responsibilities, your team gains confidence faster, adopts the system more effectively, and avoids common user errors that can disrupt operations.
Support shouldn’t end when you go live. In fact, some of the most valuable help comes in the weeks that follow as your team starts using the system in real-world scenarios. Your provider should remain by your side during this critical phase, offering guidance, answering questions, and making adjustments to ensure long-term success.
Post go-live support helps catch small issues before they grow and keeps user confidence high. It’s an essential part of the technology lifecycle.
At Agile Frameworks, we’ve built MetaField with every one of these principles in mind. Our platform is designed to support your field operations, not disrupt them. That’s why most of our customers are up and running in just 9 weeks, but if you need more or less time, we adjust the schedule to fit your needs.
From the start, our team meets with you to understand your business, align on your goals, and share best practices that set your implementation up for success. We then take on the entire configuration process, including form builds, user imports, branding, certifications, equipment calibrations, and more.
You’ll have dedicated support every step of the way, from initial planning through post go-live, to ensure a smooth transition and lasting success. Our team works closely with you to deliver hands-on, role-based training tailored to each user —whether they’re in the field, lab, or office — so every team member gains the knowledge and confidence they need.
With expert-led implementation, role-based training, and a flexible rollout approach, MetaField is more than just a workflow platform—it’s a seamless path to adopting new technology without disrupting your field operations.